Booking terms and conditions

This website is operated by Happy Workplaces SL and we provide our products and services under the following Terms and Conditions. These Terms and Conditions may be periodically modified and updated by Pris Homes without prior notice to the User or any other natural or legal person.

Accessing the website entails acceptance and knowledge on the side of the User of the following Terms and Conditions.

PAYMENT POLICY
Once your reservation has been completed and the corresponding payment made, you will receive a confirmation e-mail from us. The price will be charged in euros and on your invoice Happy Workplaces SLU – Pris Homes will appear as the recipient.

CLAIMS
In the event of considering that the services provided fail to comply with the agreement between you and Pris Homes, or in the event of any objections or situations impeding the normal performance of the services, you must give immediate notice to our establishment. Our contact data are available on your booking’s confirmation documents and messages. Lack of immediate notification will limit Pris Homes in the search for a suitable solution. However, if after contacting us no suitable solution is found, you may submit a written claim within the period of seven (7) days following the termination date for the service in question.

REFUNDS
In the event of a refund, this will be effectuated through bank transfer. Our aim is to process the refund within the 72 hours following our final answer to your request.

Although we strive to guarantee the availability of the services booked, mistakes may occasionally happen. Once we are aware of them, we will do everything we reasonably can to report back to you within the 48 hours following your booking. We reserve the right to cancel your reservation and refund you the total amount paid, free of charges.

ACCOMODATION AND PRICES
Pris Homes will provide accommodation to the person under whose name the reservation was made and to the exact number of accompanying persons included in the reservation for each room. The lead passenger must be present during check-in and all guests must provide an identification number for their country or origin, a passport or otherwise a valid document attesting to their identity.

Check-in is possible after 17:00 PM on arrival date, while the check-out must take place no later than 11:00 AM on departure date for “La Casa del Castro” and “A Factoría”. For the “Olivo Apartment”, check-in is possible after 15:00 PM, and the deadline for check-out is 12:00 PM.

CANCELATION POLICY
The following standard cancelation policy is applicable once your reservation has been confirmed, unless a different cancelation policy is specified at the time of the reservation:

Special cancelation terms apply for stays during Peak Season, which comprises Summer Season, Easter Holidays, weekends and other periods Pris Homes may qualify as such. If you cancel your reservation up to 30 days before your planned date of arrival, we will reimburse you the total of the payment made. If you cancel your reservation less than 30 days before your planned date of arrival, you will be charged a penalty equal to 30% of your planned stay. If you do not show up on your planned arrival date, there will be no reimbursement whatsoever: penalty charges will total 100% of your booking price, but you will be able to use that amount to book a new date with us.

GENERAL TERMS AND CONDITIONS
You will accept and be subject to a series of obligations, including but not limited to:

· You take on financial liability for all transactions performed under your name or account.

· In order to be able to make any purchase, you must be over 18 years of age, you must make the purchase for your personal use and you must have legal capacity to perform the transaction.

· You guarantee that all the information provided to us is true and accurate.

· Providing incorrect data for credit cards or invoicing addresses may cause delays on the issuing of your travel documents or price increases. We kindly ask you to make sure that the data you are providing are the same displayed on the billing status of your credit card. Additionally, we also reserve the right to cancel your reservation after its issuing in the absence of payment or if incorrect information were provided about the card holder.

· You will not be able to modify, copy, transfer, distribute, sell, exhibit, award licenses to nor reproduce the website, nor its contents in any form, except in the case of wanting to make copies for your personal use and with no commercial purpose.

· The information and/or prices displayed on this website are regularly updated, and thus they may have changed at the time you make your holiday reservation or you want to carry out your travel plans. Unfortunately, despite our best efforts to ensure the accuracy of all information and prices, errors may still occur. Therefore, you must make sure to check all details concerning the holidays or travel plan you select (including their prices) at the time of making your reservation.

· The website displays the status and availability at the time of access. We waive any responsibility related to your capacity to access or use the website at any given time, or to any interruption during your access or use. This includes any errors at the time of making a transaction. We do not guarantee the website to be free from viruses or other elements that may cause losses or damages.

CONTRACT ESTABLISHMENT
There will be no reservation contract between you and Pris Homes unless Pris Homes accepts your reservation and confirms it via e-mail. Our acceptance will be considered given and conveyed to you effectively for all purposes from the time Pris Homes sends you a confirmation e-mail, regardless of whether you receive it or not.

INFORMATION ACCURACY
Pris Homes has taken all relevant precautions to ensure that the contents of the website, including all pictures, services and other information, are accurate. Pris Homes publishes all that information in good faith. No guarantees are given nor promises and/or statements of any kind are made, neither explicit nor implicit, as to the accuracy of any information contained on this website or about its nature, quality, or reliability, nor about any other service offered by us or in our name, and we hold no pledge to update that information. You make use of this Site at your own risk. All general information on this site is provided exclusively for the purpose of guidance and may be subject to changes at any time.

COMPENSATION
You agree to defend and indemnify Pris Homes and its affiliates and/or their respective providers and any of their corporate officials, employees and agents, from and against any claims, causes of action, lawsuits, failures, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including, but not limited to, reasonable legal and accounting fees; taxes from third parties due to your infringement of this agreement or of the documentation referred to herein; to the infringement, on your side, of any law or to the violation of the rights of any third parties; or to your use of this Website.

Booking terms and conditions​

This website is operated by Happy Workplaces SL and we provide our products and services under the following Terms and Conditions. These Terms and Conditions may be periodically modified and updated by Pris Homes without prior notice to the User or any other natural or legal person.

Accessing the website entails acceptance and knowledge on the side of the User of the following Terms and Conditions.

PAYMENT POLICY
Once your reservation has been completed and the corresponding payment made, you will receive a confirmation e-mail from us. The price will be charged in euros and on your invoice Happy Workplaces SLU – Pris Homes will appear as the recipient.

CLAIMS
In the event of considering that the services provided fail to comply with the agreement between you and Pris Homes, or in the event of any objections or situations impeding the normal performance of the services, you must give immediate notice to our establishment. Our contact data are available on your booking’s confirmation documents and messages. Lack of immediate notification will limit Pris Homes in the search for a suitable solution. However, if after contacting us no suitable solution is found, you may submit a written claim within the period of seven (7) days following the termination date for the service in question.

REFUNDS
In the event of a refund, this will be effectuated through bank transfer. Our aim is to process the refund within the 72 hours following our final answer to your request.

Although we strive to guarantee the availability of the services booked, mistakes may occasionally happen. Once we are aware of them, we will do everything we reasonably can to report back to you within the 48 hours following your booking. We reserve the right to cancel your reservation and refund you the total amount paid, free of charges.

ACCOMODATION AND PRICES
Pris Homes will provide accommodation to the person under whose name the reservation was made and to the exact number of accompanying persons included in the reservation for each room. The lead passenger must be present during check-in and all guests must provide an identification number for their country or origin, a passport or otherwise a valid document attesting to their identity.

Check-in is possible after 17:00 PM on arrival date, while the check-out must take place no later than 11:00 AM on departure date for “La Casa del Castro” and “A Factoría”. For the “Olivo Apartment”, check-in is possible after 15:00 PM, and the deadline for check-out is 12:00 PM.

CANCELATION POLICY
The following standard cancelation policy is applicable once your reservation has been confirmed, unless a different cancelation policy is specified at the time of the reservation:

Special cancelation terms apply for stays during Peak Season, which comprises Summer Season, Easter Holidays, weekends and other periods Pris Homes may qualify as such. If you cancel your reservation up to 30 days before your planned date of arrival, we will reimburse you the total of the payment made. If you cancel your reservation less than 30 days before your planned date of arrival, you will be charged a penalty equal to 30% of your planned stay. If you do not show up on your planned arrival date, there will be no reimbursement whatsoever: penalty charges will total 100% of your booking price, but you will be able to use that amount to book a new date with us.

GENERAL TERMS AND CONDITIONS
You will accept and be subject to a series of obligations, including but not limited to:

· You take on financial liability for all transactions performed under your name or account.

· In order to be able to make any purchase, you must be over 18 years of age, you must make the purchase for your personal use and you must have legal capacity to perform the transaction.

· You guarantee that all the information provided to us is true and accurate.

· Providing incorrect data for credit cards or invoicing addresses may cause delays on the issuing of your travel documents or price increases. We kindly ask you to make sure that the data you are providing are the same displayed on the billing status of your credit card. Additionally, we also reserve the right to cancel your reservation after its issuing in the absence of payment or if incorrect information were provided about the card holder.

· You will not be able to modify, copy, transfer, distribute, sell, exhibit, award licenses to nor reproduce the website, nor its contents in any form, except in the case of wanting to make copies for your personal use and with no commercial purpose.

· The information and/or prices displayed on this website are regularly updated, and thus they may have changed at the time you make your holiday reservation or you want to carry out your travel plans. Unfortunately, despite our best efforts to ensure the accuracy of all information and prices, errors may still occur. Therefore, you must make sure to check all details concerning the holidays or travel plan you select (including their prices) at the time of making your reservation.

· The website displays the status and availability at the time of access. We waive any responsibility related to your capacity to access or use the website at any given time, or to any interruption during your access or use. This includes any errors at the time of making a transaction. We do not guarantee the website to be free from viruses or other elements that may cause losses or damages.

CONTRACT ESTABLISHMENT
There will be no reservation contract between you and Pris Homes unless Pris Homes accepts your reservation and confirms it via e-mail. Our acceptance will be considered given and conveyed to you effectively for all purposes from the time Pris Homes sends you a confirmation e-mail, regardless of whether you receive it or not.

INFORMATION ACCURACY
Pris Homes has taken all relevant precautions to ensure that the contents of the website, including all pictures, services and other information, are accurate. Pris Homes publishes all that information in good faith. No guarantees are given nor promises and/or statements of any kind are made, neither explicit nor implicit, as to the accuracy of any information contained on this website or about its nature, quality, or reliability, nor about any other service offered by us or in our name, and we hold no pledge to update that information. You make use of this Site at your own risk. All general information on this site is provided exclusively for the purpose of guidance and may be subject to changes at any time.

COMPENSATION
You agree to defend and indemnify Pris Homes and its affiliates and/or their respective providers and any of their corporate officials, employees and agents, from and against any claims, causes of action, lawsuits, failures, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including, but not limited to, reasonable legal and accounting fees; taxes from third parties due to your infringement of this agreement or of the documentation referred to herein; to the infringement, on your side, of any law or to the violation of the rights of any third parties; or to your use of this Website.

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